Return Policy

Our Fragrance Guarantee

Due to the hygiene and cosmetic nature of our products (perfumes, roll-ons, and sprays), we maintain the following policy:

  • Returns: We accept returns within 14 days of delivery ONLY if the product is unopened, unused, and in its original sealed packaging.
  • Damaged or Incorrect Items: If your order arrives damaged or you receive the wrong scent, please contact us within 48 hours with a photo of the item.
  • Non-Returnable Items: For health and safety reasons, we cannot accept returns on any product that has been sprayed, opened, or had its seal broken.
  • Refunds: Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed back to your original payment method within 7–10 business days.
  • Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged.